Denny Kercher has provided management consulting and coaching services to a broad range of clients across the Rocky Mountain Region and around the country. She draws upon her background in business and her work as a practicing clinical psychologist to help clients address organizational issues from a perspective that benefits the needs of the organization and its business objectives, as well as the employees.
Denny generally approaches her organizational development work in a three-phased approach:
1. Research and Analysis
The first phase includes fact-finding. This takes the form of personal or group interviews to determine what the real issues are.
2. Assessment and Program Planning
In this phase, the client receives a summary of findings from phase one. Each issue or category of concern is matched with a step-by-step plan for resolution. The plan may be as simple as teambuilding workshops for specific groups or individual coaching for team leaders. Or, it may be more far reaching and include recommendations for restructuring, retraining, etc.
3. Implementation and Evaluation
In the final phase, the programs recommended in the previous phase are implemented according to the client’s schedule. A follow-on or follow-up process is often recommended as a means for ensuring success and providing ongoing coaching support or training as needed.
-Executive Vice President, High Technology Company
“Denny’s diagnostic work and recommendations have prompted us to initiate leadership development as well as an improvement plan that the Management Council is using as a touch stone to ensure progress in our strategic plan. We’ve also addressed system changes that greatly enhance how we communicate with each other in the organization.”
-President and CEO, National Research Organization